Please read these terms of use carefully before using artplaze.com (referred to as the “website”). By using the website, you agree to these terms and commit to abide by them. If you do not agree to the terms, please refrain from using our website.
1. Use of the Website
1.1 By using the website, you confirm that you are at least 18 years old or have obtained permission from your guardians to use the website.
1.2 You agree to use the website for lawful purposes only and in accordance with applicable laws and regulations.
1.3 You are responsible for maintaining the security of your username and password to access the website.
1.4 We reserve the right to change, update, or remove content or features on the website at any time and without notice.
2. Products and Orders
2.1 We reserve the right to cancel an order or modify products without notice.
2.2 Product prices are stated in the specified currency and may change without notice. When the purchase is completed, the artist will contact you and offer different shipping options. The shipping cost may vary depending on the size and weight of the artwork. Shipping is handled directly between you and the artist. Taxes will be clearly stated before you finalize your order.
2.3 Artwork is shipped directly from the artist, and delivery times may vary based on location and artwork specifications.
2.4 When placing an order on the website, you confirm that all information provided is accurate and complete. We are not responsible for any delays or incorrect deliveries due to inaccurate information from your end.
3. Payment and Security
3.1 By placing an order, you agree to pay the specified amount for the products and any applicable fees.
3.2 We take reasonable measures to ensure that the payment process is secure. However, we are not liable for any damages or losses resulting from unauthorized access to or use of your payment information.
4. Returns and Refunds
4.1 We aim to provide high-quality products and a great customer experience. If you are not satisfied with your order, please contact us within 14 days of receiving the item to request a return or refund.
4.2 Returns and refunds are subject to our specified return policies and conditions. Please review these carefully before returning a product. Note that the buyer is responsible for return shipping.
5. Cookies and Personal Data Management
5.1 We use cookies and similar technologies to enhance your experience on the website. By using the website, you consent to our use of cookies as per our cookie policy.
5.2 We process personal data in accordance with our privacy policy. By using the website, you consent to our collection, processing, and use of personal data as per our privacy policy. Personal data will only be retained as long as necessary for the purposes stated in the privacy policy.
6. Intellectual Property Rights
6.1 The website and all content, including text, images, graphics, logos, audio clips, video clips, and software, are owned or licensed by us and protected by applicable intellectual property laws.
6.2 You may only use the website and its content for personal and non-commercial purposes. You may not reproduce, distribute, modify, sell, or otherwise exploit the website’s content without our express written permission.
7. Changes to the Terms
7.1 We reserve the right to change these terms at any time and without notice. It is your responsibility to regularly review these terms to stay updated about any changes.
8. Contact
8.1 If you have questions or comments regarding these terms, please contact our customer service via email at contact@candngroup.org